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Player Protection

Responsible Gaming at Casibom Casino

Our commitment to safer play

Casibom Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan (Anjouan Gaming, licence number ALSI-202510007-FI1) and follows player protection standards that come with that authorisation.

We invest in staff training, transparent game information, and tools that let players manage their own behaviour before problems develop.

Every account holder is treated as an adult capable of making informed choices, and we provide the resources needed to keep those choices balanced.

Tools you can activate in your profile

Inside your Casibom Casino account you can set daily, weekly, or monthly deposit caps, place restrictions on individual session length, and configure loss thresholds that automatically halt play once reached.

A reality-check pop-up can be enabled to remind you of elapsed time and net spending during any session, helping you step back when needed.

Should you require a longer pause, cool-off periods from 24 hours to six weeks are available, alongside permanent self-exclusion handled by our player protection team.

Recognising when play becomes a problem

Chasing losses, hiding the extent of your activity from family, missing work obligations, or feeling anxious when not logged in are common red flags that should not be ignored.

Borrowing money to fund deposits, neglecting hobbies you once enjoyed, or experiencing mood swings tied to wins and losses are clear indicators that intervention may be required.

Casibom Casino encourages players to complete a short self-assessment quiz at least twice a year, even if no concerns appear obvious at first glance.

Protecting minors and dependent persons

Access to Casibom Casino is restricted to adults who meet the legal gambling age in their jurisdiction, and we verify identification documents during onboarding.

Account holders who share devices with younger family members are strongly advised to install parental control software such as Net Nanny or CyberPatrol and to log out after every session.

Where to find independent help

Speaking with a counsellor, family member, or community organisation is often the first step toward regaining control, and assistance is freely available through specialised helplines.

Casibom Casino cooperates with international support networks and will share relevant referrals upon request, treating all conversations with full confidentiality.

Support contacts

  • National Council on Problem Gambling helpline: 1-800-522-4700 (available 24/7 across the United States)
  • GamCare and Gamblers Anonymous online chat services for confidential peer support
  • Casibom Casino player protection desk reachable through the in-account contact form for self-exclusion requests

The information shared on this page is intended for general awareness only and should not be treated as a substitute for qualified medical, psychological, financial, or legal counsel tailored to your circumstances.