Privacy Policy
Categories of Information Collected
When you register, we record identification details such as your full name, date of birth, residential address, and government-issued document numbers required to satisfy licensing obligations under our Anjouan Gaming permit ALSI-202510007-FI1.
Transactional records, including deposits, withdrawals, wagering history, and bonus utilization, are stored for accounting, audit, and anti-money-laundering purposes.
Device fingerprints, IP addresses, browser type, operating system, and geolocation indicators are also logged to maintain platform security and detect irregular access attempts.
Lawful Basis for Processing
We process personal information primarily to fulfill the contractual relationship between you and the platform, to comply with regulatory mandates set by our licensing authority, and to defend the legitimate interests of the operator in preventing fraud.
Where the law requires it, we obtain explicit consent before sending promotional communications, deploying non-essential cookies, or sharing optional analytics with third-party measurement partners.
Disclosure to Third Parties
Selected service providers, including payment processors, identity verification specialists, hosting infrastructure operators, and game studios, may receive narrowly scoped data needed to deliver their function.
Each external partner is bound by a written agreement that imposes confidentiality, security, and purpose-limitation obligations equivalent to those we maintain ourselves.
Disclosure to regulators, law enforcement, or judicial bodies will occur when a valid legal request is presented and the request has been reviewed by our compliance officer.
Your Choices and Controls
Registered members may inspect their stored profile through the account dashboard, request rectification of inaccurate entries, and withdraw marketing consents at any time without impact on core service access.
Erasure requests will be honored except where retention is mandated by financial, gaming, or tax legislation. Where this conflict arises, we will inform you of the specific overriding requirement.
Security Measures and Breach Response
Data in transit is protected through current TLS encryption standards, and at-rest storage relies on encrypted database volumes hosted in audited facilities.
Access controls, role separation, multi-factor authentication for staff, and continuous monitoring are applied to reduce the risk of unauthorized exposure. In the unlikely event of a confirmed breach affecting your records, we will notify both you and the competent authority within the timelines set by applicable rules.
Support contacts
- Data Protection Officer reachable via privacy mailbox within the help center
- General Casibom Casino support team through live chat
This notice describes our standard practices and may be amended to reflect operational, technical, or legislative developments. Specific situations may be governed by the laws of the user's residence or by mandatory licensing rules.
